Wired for Speech

It considers how people respond to a female voice in e-commerce (does stereotyping matter?), how a car’s voice can promote safer driving (are “happy” cars better cars?), whether synthetic voices have personality and emotion (is sounding like a person always good?), whether an automated call center should apologize when it cannot understand a spoken request (“To Err is Interface; To Blame, Complex”), and much more. Nass and Brave’s deep understanding of both social science and design, drawn from ten years of research at Nass’s Stanford laboratory, produces results that often challenge conventional wisdom and common design practices. These insights will help designers and marketers build better interfaces, scientists construct better theories, and everyone gain better understandings of the future of the machines that speak with us.

  • Delivery

    ₹75 shipping all over India

  • Secure Payment

    100% Secure Payment

1,068.003,050.00

In stock

Interfaces that talk and listen are populating computers, cars, call centers, and even home appliances and toys, but voice interfaces invariably frustrate rather than help. In Wired for Speech, Clifford Nass and Scott Brave reveal how interactive voice technologies can readily and effectively tap into the automatic responses all speech — whether from human or machine — evokes. Wired for Speech demonstrates that people are “voice-activated”: we respond to voice technologies as we respond to actual people and behave as we would in any social situation. By leveraging this powerful finding, voice interfaces can truly emerge as the next frontier for efficient, user-friendly technology.Wired for Speech presents new theories and experiments and applies them to critical issues concerning how people interact with technology-based voices.

SKU: 9780262140928
Categories:,
Tag:
Weight 1 kg
Dimensions 23 × 18 × 2 cm
Book Author

Clifford Nass, Scott Brave

Edition

1st

Format

Hardback

ISBN

9780262140928

Language

English

Pages

296

Publication Year

Publisher

Customer Reviews

There are no reviews yet.

Be the first to review “Wired for Speech”

Your email address will not be published. Required fields are marked *