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The Call Center Dictionary : The Complete Guide to Call Center and Help Desk Technology and Operations
The language of the call center comes from many fields including telecommunications, engineering, and computer programming. The Call Center Dictionary not only explains what a particular technology is, but also how it can help improve relationships with customers.
₹8,864.00 -
The Stalin Cult in East Germany and the Making of the Postwar Soviet Empire, 1945–1961
This book examines the construction, dissemination, and reception of the Stalin cult in East Germany from the end of World War II to the building of the Berlin Wall
₹3,776.00 -
The Moral Psychology of Boredom
Whether we like it or not, boredom is a major part of human life. It permeates our personal, social, practical, and moral existence. It shapes our world by demarcating what is engaging, interesting, or meaningful from what is not.
₹3,776.00 -
Art and Nuclear Power: The Role of Culture in the Environmental Debate
Humanity is struggling with the environmental destruction and social change caused by modern technologies like nuclear reactors.
₹3,237.00 -
The Rowman & Littlefield Handbook of Policing, Communication, and Society
The Rowman & Littlefield Handbook of Policing, Communication, and Society brings together well-regarded academics and experienced practitioners to explore how communication intersects with policing in areas such as cop-culture, race and ethnicity, terrorism and hate crimes, social media, police reform, crowd violence, and many more
₹4,100.00 -
Networked Feminisms: Activist Assemblies and Digital Practices
The collection of essays outlines how feminists employ a variety of online platforms, practices, and tools to create spaces of solidarity and to articulate a critical politics that refuses popular forms of individual, consumerist, white feminist empowerment in favor of collective, tangible action.
₹3,237.00 -
Self-Representation: Law, Ethics, And Policy
Self-representation has a long, venerable history dating to biblical times and continuing through the common law, the colonial era, to the present. This book collects and analyzes the law, ethics opinions, and empirical studies about the wide range of issues surrounding Self-represented litigants (SRLs) in our justice system, including how much, if any, assistance should a judge provide, what duties do lawyers interacting with SRLs, and many others.
₹3,884.00 -
Feminist Theories and Feminist Economics: A Multi-Paradigmatic Approach
In Feminist Theories and Feminist Economics: A Multi-Paradigmatic Approach, Kavous Ardalan examines four paradigms of feminist theory and economics and their social impact.
₹3,776.00 -
Methodological Approaches in Kurdish Studies: Theoretical and Practical Insights from the Field
This edited volume presents thirteen contributions that reflect upon the practical, ethical, theoretical and methodological challenges that researchers face when conducting fieldwork in settings that are characterized with deteriorating security situations, increasing state control and conflicting inter-ethnic relations. More precisely, they shed light to the intricacies of conducting fieldwork on highly politicized and sensitive topics in the region of Kurdistan in Iraq, Syria and Turkey as well as among Kurdish diaspora members in Europe.
₹3,237.00 -
Human Trafficking: Global History and Perspectives
Human Trafficking: Global History and Perspectives argues that, far from being a recent development, human trafficking is rooted in the history of the human condition and has only been amplified by globalization.
₹4,100.00 -
A Leftist Critique of the Principles of Identity, Diversity, and Multiculturalism
Identity politics is a lightning rod in American society. To both its progressive supporters and conservative critics, it is seen as defining the agenda of the Left. Both sides are wrong. Identity politics is not a leftist project. Instead it enables the neoliberal political economy that has caused historic levels of inequality and triggered repression and mass incarceration to deal with the social wreckage. Identity politics is a form of biological essentialism, impeding morality built upon universal humanism and politics built upon solidarity.
₹3,344.00 -
The Ukrainian Intelligentsia and Genocide: The Struggle for History, Language, and Culture in the 1920s and 1930s
This study focuses on the first group targeted in the genocide known as the Holodomor: Ukrainian intelligentsia, the “brain of the nation,” using the words of Raphael Lemkin, who coined the term genocide and enshrined it in international law. The study’s author examines complex and devastating effects of the Holodomor on Ukrainian society during the 1920–1930s.
₹3,776.00 -
Splitting Europe: The EU, Russia, and the West
Europe today is deeply divided. Thirty years after the end of the Cold War and the celebratory moment when the wall came down, we are faced with a new Cold War.
₹3,237.00 -
A Post-Western Account of Critical Cosmopolitan Social Theory: Being and Acting in a Democratic World
In this book, Michael Murphy argues that if cosmopolitanism is to remain critical and relevant, rather than set out another grand project, what is required is a process of critique and cooperation. At the level of inter-cultural exchange, this requires understanding the encounter with the Other as a mutual phase of development and holds out the potential to rejuvenate world philosophies.Through this process the cosmopolitan imagination emerges from a dialogue between global traditions of relational sociologies on matters of common concern.
₹3,237.00 -
South Africa–China Relations: Between Aspiration and Reality in a New Global Order
In South Africa-China Relations: Between Aspiration and Reality in a New Global Order, Phiwokuhle Mnyandu analyzes South Africa-China relations in the context of South Africa’s quest to reduce unemployment and transform its economy to ensure lasting social stability.
₹3,237.00 -
Stress Management: Developing Resilience in an Evolving World (Imported)
Everyone experiences stress in their lives. While it is a natural response to challenges, stress can have debilitating effects on both physical and mental health. Stress Management offers a fresh look at, and effective strategies for, managing stress and building resilience across six dimensions of wellness: physical, emotional, intellectual, social, spiritual, and environmental. This foundational text takes a holistic approach to managing stress, detailing the effects of stress on the body and outlining techniques that examine root causes and proactive responses to stressors.
12-15 Business Day Shipping (Supply on Demand) Advance payment (not refundable)
₹3,818.00 -
Dynamic Physical Education for Secondary School Students
Dynamic Physical Education for Secondary School Students (DPE) continues its legacy as the go-to textbook for preparing future secondary physical educators. Now in its 10th edition, this trusted resource presents a standards-based approach to teaching physical education. DPE guides physical education teacher education (PETE) students through the process of creating a positive learning environment that is developmentally and culturally appropriate for all students and is designed to develop skills that promote physical activity outside of school and across the life span.
12-15 Business Day Shipping (Supply on Demand) Advance payment (not refundable)
₹7,293.00 -
Teaching Children Dance (Imported)
Teaching Children Dance is back and better than ever. The fourth edition of this text retains everything dance educators have loved in previous editions while providing significant updates and new material.
12-15 Business Day Shipping (Supply on Demand) Advance payment (not refundable)
₹4,356.00 -
The Positive Psychology of Personal Factors
Historically, interventions designed to impact the lives of disabled people were predicated upon deficits-based models of disability.
₹3,237.00 -
Transforming Inner Mongolia: Commerce, Migration, and Colonization on the Qing Frontier
This groundbreaking book analyzes the dramatic impact of Han Chinese migration into Inner Mongolia during the Qing era. In the first detailed history in English, Yi Wang explores how processes of commercial expansion, land reclamation, and Catholic proselytism transformed the Mongol frontier long before it was officially colonized and incorporated into the Chinese state.
₹3,776.00
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Feminist Theories and Feminist Economics: A Multi-Paradigmatic Approach
In Feminist Theories and Feminist Economics: A Multi-Paradigmatic Approach, Kavous Ardalan examines four paradigms of feminist theory and economics and their social impact.
₹3,776.00