This book offers a unique, practical solution for organizations that must improve their employees’ basic skills so they can succeed as empowered team members in a high-performance environment.
The basic skills training system developed and successfully deployed by the author :
• Aligns with the organization’s business and quality goals.
• Uses workplace-specific vocabulary, examples, and situations to keep the focus and the energy on real business needs.
• Is evaluated on an ongoing basis and refined accordingly.
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