The Total Quality Management Approach to It Security

By (author)Mario Devargas

Total Quality Management (TQM) is a comprehensive management philosophy and approach that focuses on achieving excellence in all aspects of an organization’s activities. It’s a systematic way of managing an organization that emphasizes continuous improvement, customer satisfaction, and involvement of all employees in the quality enhancement process. TQM is often applied across various industries and sectors, including IT and IT security.

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When applying the Total Quality Management approach to IT security, organizations aim to enhance the security of their digital systems and information. This involves integrating TQM principles into security practices, risk management, incident response, and compliance efforts. By implementing TQM principles in IT security, organizations can create a culture of security consciousness, proactive risk mitigation, and continuous improvement in their security posture.