Innovative Priority Mechanisms in Service Operations : Theory and Applications

By (author)Cui

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This book introduces the most advanced and recent theoretical research on innovative priority mechanisms in service settings. It covers cutting-edge topics on service innovations such as line-sitting, service-position-trading, referral priority programs, queue-scalping, distance-based priority, and dynamic priority policy. It also contains a variety of practical examples and applications which help managers to make better decisions and to develop a coherent business strategy. This book appeals to a wide readership, from academics and Ph.D. students who are interested in priority mechanisms, to service managers and researchers in the service industry. This is an open access book.

SKU: 9783031308406
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Weight 1 kg
Book Author

Cui

Edition

1st

Format

Paperback

ISBN

9783031308406

Language

English

Pages

152

Publication Year

Publisher

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