Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction

By (author)Mark Graban

Drawing on his years of working with hospitals, Mark Graban explains why and how Lean can be used to improve safety, quality, and efficiency in a healthcare setting. After highlighting the benefits of Lean methods for patients, employees, physicians, and the hospital itself, he explains how Lean manufacturing staples such as Value Stream Mapping and process observation can help hospital personnel identify and eliminate waste in their own processes ― effectively preventing delays for patients, reducing wasted motion for caregivers, and improving the quality of care.

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Additionally, Graban describes how Standardized Work and error-proofing can prevent common hospital errors and details root cause problem-solving and daily improvement processes that can engage all personnel in systemic improvement. A unique guide for healthcare professionals, Lean Hospitals clearly elaborates the steps they can take to begin the proactive process of Lean implementation.

SKU: 9781420083804
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Dimensions 26 × 18 × 2 cm
Book Author

Mark Graban

Edition

1st

Format

Paperback

ISBN

9781420083804

Language

English

Pages

280

Publication Year

Publisher

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