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Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction
Drawing on his years of working with hospitals, Mark Graban explains why and how Lean can be used to improve safety, quality, and efficiency in a healthcare setting. After highlighting the benefits of Lean methods for patients, employees, physicians, and the hospital itself, he explains how Lean manufacturing staples such as Value Stream Mapping and process observation can help hospital personnel identify and eliminate waste in their own processes ― effectively preventing delays for patients, reducing wasted motion for caregivers, and improving the quality of care.
₹3,799.00 -
Escape the Improvement Trap: Five Ingredients Missing in Most Improvement Recipes
Despite performance improvement initiatives such as Lean, Six Sigma, and Supply-Chain Management, only few companies break out of the pack to transform their enterprise. Offering helpful methods and metrics for effecting true change, this book highlights how to avoid the improvement traps that inhibit many organizations from rising above the rest.
₹5,899.00 -
Feedback Toolkit: 16 Tools for Better Communication in the Workplace
A well-organized guide for creating open and honest communication in the workplace. This clearly written book is like having your own personal coach assisting you with techniques that foster productive interactions.
₹2,099.00