Management by Business Process : A Managerial Perspective of People, Process, and Technology

By (author)De Sordi

This textbook presents an integrated view of three themes relevant to the operationalization of Management by Business Process (M-B-BP): people, process, and technology. Whereas most Business Process Management (BPM) textbooks focus on software technology issues and ontological standards for the integration of various software layers.

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This book focuses on the managerial perspective, managerial decisions regarding the configurations of the company’s structural variables that are most favorable to the best operationalization and evolution of the M-B-BP approach. Among the structural variables of the scope of managerial choices that support the discussion are: work specialization, work grouping, the chain of command, the extent of control, the decision process, and work formalization. To support businesses managed through an organizational structure oriented by business processes, it is essential that the manager has a set of knowledge, technical skills, and professional demeanor.

SKU: 9783031116360
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Weight 1 kg
Book Author

De Sordi

Edition

1st

Format

Paperback

ISBN

9783031116360

Language

English

Pages

212

Publication Year

Publisher

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