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The Call Center Dictionary: The Complete Guide to Call Center and Help Desk Technology and Operations
₹1,500.00The language of the call center comes from many fields including telecommunications, engineering, and computer programming. The Call Center Dictionary not only explains what a particular technology is, but also how it can help improve relationships with customers.
₹8,864.00 -
Business Measurements for Safety Performance
₹11,305.0010-12 Days Shipping (Supply on Demand)
₹15,000.00 -
Kargil 1999: Pakistan’s Fourth War for Kashmir
₹1,366.00Pakistan launched its fourth war for Kashmir in the summer of ’99. This statement needs some elaboration.
₹3,279.00 -
Ecotextile ’98: Sustainable Development
₹10,611.00In the late 1990s people have come to realise that enviromental awareness and practice by industry and commerce lead to financial savings if properly managed.
₹25,150.00 -
National Library of Medicine Classification: A Scheme for the Shelf Arrangement of Library Materials in the Field of Medicine and Its Related Sciences
₹1,330.00This revision also includes several hundred new entry terms published from 1994 through 1999 in the “NLM Medical Subject Headings Annotated Alphabetic List (MeSH).” Contains copyright material.
₹2,935.00 -
Nuclear Terrorism: A Threat Assessment for the 21st Century
₹6,383.00The book concludes that the organisational and psychological pressures within terrorist groups and the changing nature of political violence combined with the heightened danger of nuclear micro-proliferation have made mass-destructive terrorism the greatest non-traditional threat to international security in the world today.
₹15,427.00 -
Trade Politics
₹1,892.00The book explains the changing political environment in which trade policy is shaped, the core political issues, the future trade agenda and the role of the key actors.
₹4,250.00 -
Regional Integration: Experience, Theory and Measurement
₹4,976.00The new book fully updates the analysis in the author’s very well received The Theory and Measurement of International Economic Integration (1989) to take into account the impact of a further decade of rapid integration around the world. Detailed empirical analysis of the major integration schemes themselves can be found in the author’s collection International Economic Integration (1997).
₹15,550.00
