The Pfeiffer Book of Successful Interpersonal Communication Tools is organized into three sections: Presentations and Discussions (articles); Experiential Learning Activities; and Inventories, Questionnaires, and Surveys.

Year after year, consultants, trainers, and human resource professionals have come to rely on The Pfeiffer Annuals to provide them with the most current and quality tools on a wide variety of topics.

Leadership development continues to be a top concern for most organizations. The 2010 Pfeiffer Annual: Leadership Development has arrived! This year, four editors have brought together some of the best minds in the leadership world to reflect on four distinct topics: Leading in a Global World, Convergence and Collaboration, Customer/Consumer Centricity, and Risk and Innovation.

Valuation is the starting point of any merger, buyout or restructuring decision. This book provides a unique combination of practical valuation techniques with the most current thinking to provide an up–to–date synthesis of valuation theory as it applies to mergers, buyouts and restructuring.

Shifting work patterns, constant organizational change, and a continually increasing demand for new knowledge, challenges even the most experienced training professional. Under these conditions, proven, ready–to–use resources are immensely useful.

This volume of the popular Pfeiffer Annuals series offers unique activities, articles, and an instrument from experts and practitioners in the field of managerial training. It addresses the design, delivery, and evaluation of interventions that can be used to improve the performance of managers across all sorts of disciplines. Building on familiar principles, as well as introducing new schools of thought on the subject matter, this Annual is sure to provide you with tangible take–aways for your Management Development program.