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Services Marketing : Texts And Cases
DESCRIPTION This fully updated new edition builds on the strengths of its successful predecessor whilst assimilating all key developments in the field since 1995. Thus it retains the lucid and accessible style of the first edition, together with the use of a wide range of illustrative examples and the inclusion of case studies of small service businesses.
₹2,400.00 -
Market–Driven Management: How to Define, Develop, and Deliver Customer Value
This edition will address critical changes in marketing concepts and strategy, and shed light on what must be done now to remain competitive in a customer-focused, market-driven economy. In addition to bringing each chapter up-to-date, this new edition will add numerous current topics such as branding, marketing strategy implementation, sales force deployment, value delivery database marketing, CRM, the rise of both outsourcing and strategic alliances, the challenges of globalization and e-commerce, and the lessons learned from the dot-com debacle.
₹2,585.00 -
Management in the Airline Industry (Routledge Research in Employment Relations)
Combining contemporary HRM theory and practice with debates in critical management and in industrial relations, this book examines the peculiar challenge that civil aviation pilots present for management. As a highly educated, highly trained, and non-substitutable professional employee, the airline pilot wields considerable industrial power.
₹15,199.00 -
Economics, Global Edition, 13th Edition
The text emphasizes real-world applications, the development of critical-thinking skills, diagrams renowned for their pedagogy and clarity, and path-breaking technology. As a hallmark features in the chapter openings and endings encourage students to think critically about a news article relating to the issue, demonstrating how thinking like an economist can bring a clearer perspective to and deeper understanding of today’s events.
₹7,809.00 -
Industrial Organization: Theory and Applications
This upper-level undergraduate text provides an introduction to industrial organization theory along with applications and nontechnical analyses of the legal system and antitrust laws. Using the modern approach but without emphasizing the mathematical generality inherent in many of the arguments, it bridges the gap between existing nontheoretical texts written for undergraduates and highly technical texts written for graduate students.
₹5,999.00 -
Foundations Of Microeconomics
The text does four core things to help students grasp and apply economic principles: it motivates with compelling issues and questions, focuses on core ideas, offers concise points, and encourages learning with activities and practice questions. After completing this text, students will have the foundational knowledge of how the economy works and can apply it to their lives going forward.
₹8,532.00 -
Financial Accounting and Reporting
New to this edition: Chapter 7 Concepts evolution of an international conceptual framework has been re-written following completion of the Conceptual Framework Chapter 18 Leasing has been revised in response to IAS 17 being superseded Chapter 30 An introduction to digital financial reporting has been revised to discuss further developments in financial reporting on the internet Chapter 31 Corporate finance and Chapter 32 Integrated reporting: sustainability, environmental and social have been updated to reflect the growing interest in and importance of integrated reporting Updated and refreshed exercises Fully updated coverage of IFRS and IAS including latest IFRS 9, 15 and 16 Key features.
₹6,235.00 -
Marketing
This edition features a large number of new cases from prominent marketing academics and professionals from around Europe.
₹7,001.00 -
Marketing
The 9th Edition presents more information than ever on the core issues every marketer needs to know, including value, analytics and metrics, and ethical and sustainable marketing. And with new examples and assessments, the text helps students actively learn and retain chapter content, so they know what’s happening in the world of marketing today.
₹7,657.00 -
Microeconomics Global Edition
Each chapter begins with an empirical question that is relevant to the life of a student, and is later answered using data in the Evidence-Based Economics feature. As a result of the text’s practical emphasis, students will learn to apply economic principles to guide the decisions they make in their own lives.
₹7,985.00 -
Introduction to Operations and Supply Chain Management
My Lab Operations Management should only be purchased when required by an instructor. Instructors, contact your Pearson representative for more information. Reach every student by pairing this text with My Lab Operations Management My Lab™ is the teaching and learning platform that empowers you to reach every student. By combining trusted author content with digital tools and a flexible platform, My Lab personalizes the learning experience and improves results for each student.
₹8,095.00 -
Foundations of Macroeconomics
Students, if My Lab is a recommended/mandatory component of the course, please ask your instructor for the correct ISBN and course ID. My Lab should only be purchased when required by an instructor. Instructors, contact your Pearson rep for more information. My Lab is an online homework, tutorial, and assessment product designed to personalize learning and improve results. With a wide range of interactive, engaging, and assignable activities, students are encouraged to actively learn and retain tough course concepts.
₹8,532.00 -
New Perspectives on Emotions in Finance
The financial crisis that started in 2007 is a concern for the world. Some countries are in depression and governments are desperately trying to find solutions. In the absence of thorough debate on the emotions of money, bitter disputes, hatred and ‘moralizing’ can be misunderstood. New Perspectives on Emotions in Finance carefully considers emotions often left unacknowledged, in order to explain the socially useful versus de-civilising, destructive, nature of money. This book offers an understanding of money that includes the possible civilising sentiments.
₹15,199.00 -
Auditing and Assurance Services
Pearson My Lab Accounting is not included. Students, if Pearson My Lab Accounting is a recommended/mandatory component of the course, please ask your instructor for the correct ISBN. Pearson My Lab Accounting should only be purchased when required by an instructor. Instructors, contact your Pearson representative for more information. Reach every student by pairing this text with Pearson My Lab Accounting My Lab is the teaching and learning platform that empowers you to reach every student. By combining trusted author content with digital tools and a flexible platform, My Lab personalizes the learning experience and improves results for each student.
₹8,642.00 -
Global Stock Markets and Portfolio Management
The integration of emerging markets into global financial markets has extensively improved the scope for optimal allocation of assets across many countries. Today, fund mangers are increasingly looking to include the stocks of emerging markets in their portfolio. The risks associated with such investments, however, are still playing an important role in the decisions of international investors.
₹10,750.00 -
Workplace Vagabonds: Career and Community in Changing Worlds of Work
Workplace Vagabonds, or people who make up the new worlds of flexible work, are pioneers in establishing new ways of relating to work, career and community. With new organizational models and enhanced global competition, workplaces, contracts, and notions of career lose their traditional bearings. People find alternative ways of navigating in the labour market and of relating to work. And these ways are fraught with tensions and contradictions.
₹9,350.00 -
Nonlinear Multiobjective Optimization
Problems with multiple objectives and criteria are generally known as multiple criteria optimization or multiple criteria decision-making (MCDM) problems. So far, these types of problems have typically been modelled and solved by means of linear programming. However, many real-life phenomena are of a nonlinear nature, which is why we need tools for nonlinear programming capable of handling several conflicting or incommensurable objectives. In this case, methods of traditional single objective optimization and linear programming are not enough; we need new ways of thinking, new concepts, and new methods – nonlinear multiobjective optimization.
₹30,750.00 -
Introduction to Management Science
The 13th Edition incorporates Excel 2016 and other software resources, developing students’ ability to leverage the technology they will use throughout their careers. By practicing these modelling techniques, students gain a useful framework for problem-solving that they can then apply in the workplace.
₹7,657.00 -
Strategic Management and Competitive Advantage
Pearson My Lab™ Management is not included. Students, if My Lab Management is a recommended/mandatory component of the course, please ask your instructor for the correct ISBN. My Lab Management should only be purchased when required by an instructor. Instructors, contact your Pearson representative for more information. Reach every student by pairing this text with Pearson My Lab Management. My Lab™ is the teaching and learning platform that empowers you to reach every student. By combining trusted author content with digital tools and a flexible platform, My Lab personalizes the learning experience and improves results for each student.
₹7,657.00 -
Wharton on Making Decisions
Perspectives from leaders in decision science at Wharton Organized in part through Wharton’s Risk Management and Decision Processes Center, the book assembles leading researchers from Wharton’s business faculty who demonstrate how to apply the latest approaches in decision-making from four perspectives: personal, managerial, negotiator, and consumer. Each chapter describes how decisions are actually made, presents the ideal scenario, and then provides practical suggestions for improvement.
₹2,599.00